Shipping and Returns


Shipping

As a small business, all pieces are handmade to order. Most orders will ship out within 7-14 business days. In stock items ship out in 3-5 business days. 

Gold pieces will ship out in 14 business days or sooner depending. We will notify you when the item has shipped.

In the case of a special order or custom piece allow up to 3 to 4 weeks. You will receive an email with your order and tracking information. Please contact via email if you have a special request and I will try my best to work with you and any deadlines.

Domestic Shipping

I use USPS Priority for domestic shipping with insurance. If you would like to use another carrier please contact me.

*Free shipping on orders over 100 dollars* only applies to domestic orders.

International Shipping

I can ship to most countries. I use USPS Priority Mail Express International, which ships to more than 180 countries.

Every country has its own customs and postal service. I'm not responsible for packages damaged or lost once in transit. The international buyer is responsible for all taxes, duties, fees, etc. that are incurred.

I ask that you email me for a price quote for shipping to another country before placing an order if you’d like to know how much the cost of shipping will be.

Returns

Each piece is handcrafted by me. I’m a small business and I pride myself on the quality of my work. In the rare case that there is ever an issue where something is broken upon delivery/arrival I take that upon myself to take the piece back. In this case, contacting me first via email is best. I will send you a return label and send out a new piece as soon as your item is in transit.

All other returns will be accepted within 14 days of purchase. This does not apply to any special or custom orders. I ask that you email me regarding the return and the reason for it. Use a secure mail carrier service where you can track your item.

I am not responsible for any items that are lost or damaged while in transit to me.